Turn every call into searchable, scored insight
Recording and call analysis with transcription, conversation summaries, sentiment and automatic scoring. Integrates with any SIP architecture as a probe or gateway.
The AI that listens, understands and reports
Automate high-volume call review and streamline your quality control process.
Call transcription
Searchable transcripts for live and recorded calls that turn hours of review into minutes.
AI summaries
Clear, actionable summaries that reduce review time of long conversations to a few minutes.
Sentiment analysis
Move from intuition to data with AI analysis of how customers react to your pitch.
AI call scoring
Automated, criteria-based scoring that makes it easy to evaluate high volumes of calls.
Intelligent detection
Detect key words and phrases to enforce security procedures or supervise agents.
Call classification
Label each call, filter results and analyze failure causes for technical follow-up.
Four stages of AI, results on the go
Apolo AI processes transactions in real time, without tedious file uploads to external systems, so results never wait.
- Speech-to-text: instant transcription aligned with the audio
- Pattern recognition: frequency of interruptions, pauses and quality signals
- Call summary: reasons the context and tells if the objective was met
- Reports: recommendations and compliance results for management
Built for contact centers and operators
Apolo AI connects to your telephony over SIP, as a local probe on any node or as an intermediate node between the caller and the terminating gateway.
- Quality and customer satisfaction audits in call centers
- Agent performance and compliance with scripts
- Structured recording and classification of calls
- Legal interception profiles per client or number, in compliance with local laws
See Apolo AI on your own calls
Send us a few details and we will set up a demo with sample recordings from your operation.
- Demo with your own call samples
- On-premise or cloud deployment
- Integration with your SIP platform and CRM